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Official Portal for
Department of Irrigation and Drainage
Ministry of Water, Land and Natural Resources
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Pencapaian Piagam Pelanggan 2019

Jan 07, 2019 - Pencapaian Piagam Pelanggan Jabatan Pengairan dan Saliran (Sehingga Akhir April 2019) Bil Piagam Pelanggan JPS Menepati Tempoh Masa/Standard Piagam Pelanggan Tidak Menepati Tempoh Masa/Standard Piagam Pelanggan Jumlah Perkhidmatan (Bulanan) Jumlah Menepati Standard Menepati Standard Jumlah Tidak Menepati Standard Tidak Menepati Standard 1. Memberi maklumbalas awal terhadap sebarang aduan dan pertanyaan awam menerusi Sistem Pengurusan Aduan Awam (SISPAA) berkenaan dengan masalah sumber air ...
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└https://www.water.gov.my/index.php/pages/view/2014

Client Charter Achievement 1 - Year 2019

Jan 07, 2019 - Provide initial feedback on any public complaints and enquiries through Sistem Pengurusan Aduan Awam (SISPAA) regarding water resources issues such as floods, river, coastal and drainage within two (2) working days and to provide feedback on method of solutions within fifteen (15) working days. No. Compliance To Time Frame/Client Charter Standard Non-Compliance To Time Frame / Client Charter Standard   Total Number Of Service Given  (Monthly) Numbers Of Compliance To Standard ...
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└https://www.water.gov.my/index.php/pages/view/2013

Client Charter Achievement 2 - Year 2019

Jan 07, 2019 - Provide forecasts and warning dissemination for monsoon flood in 6 hours lead time via PublicInfobanjir website for rivers with flood forecast model. No. Compliance To Time Frame/Client Charter Standard Non-Compliance To Time Frame / Client Charter Standard Total Number Of Service Given  (Monthly) Numbers Of Compliance To Standard % Percentage Of Compliance To Standard Numbers Of Non-Compliance To Standard % Percentage On Non-Compliance To Standard Jan 0 0 0 0 0 Feb     ...
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└https://www.water.gov.my/index.php/pages/view/2011

Client Charter Achievement 3 - Year 2019 > BPSAH > BSMA > BSMA > BSMA > BPZP > BPZP > BPZP > BSMA > BPZP > BSMA > BSMA > BSMA > BPZP > BPZP > BPZP

Jan 07, 2019 - Provide technical review for complete application of EIA, land development and reclamation for residential, industrial, commercial and agricultural sectors within one (1) month. a. BPB No. Compliance To Time Frame/Client Charter Standard Non-Compliance To Time Frame / Client Charter Standard Total Number Of Service Given  (Monthly) Numbers Of Compliance To Standard % Percentage Of Compliance To Standard Numbers Of Non-Compliance To Standard % Percentage On Non-Compliance To ...
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└https://www.water.gov.my/index.php/pages/view/2009

Client Charter Achievement 1 - Year 2018

Jan 17, 2018 - Provide initial feedback on any public complaints and enquiries through Sistem Pengurusan Aduan Awam (SISPAA) regarding water resources issues such as floods, river, coastal and drainage within two (2) working days and to provide feedback on method of solutions within fifteen (15) working days. No. Compliance To Time Frame/Client Charter Standard Non-Compliance To Time Frame / Client Charter Standard   Total Number Of Service Given  (Monthly) Numbers Of Compliance To Standard ...
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└https://www.water.gov.my/index.php/pages/view/1979

Pencapaian Piagam Pelanggan 3 - Tahun 2018 > BPZP > BPSAH > BPSAH > BPSAH > BSMA > BSMA > BPZP > BPSAH > BPZP > BSMA > BPSAH > BPZP > BSMA > BPSAH

Jan 17, 2018 - Memberi ulasan teknikal terhadap permohonan lengkap EIA, pembangunan dan pemajuan tanah, penebus gunaan tanah untuk sektor perumahan, perindustrian, komersial dan pertanian dalam tempoh satu (1) bulan. a. BPB Bil Menepati Tempoh Masa/Standard Piagam Pelanggan Tidak Menepati Tempoh Masa/Standard Piagam Pelanggan Jumlah Perkhidmatan (Bulanan) Jumlah Menepati Standard % Menepati Standard Jumlah Tidak Menepati Standard % Tidak Menepati Standard Jan 0 100 0 0 0 Feb 0 100 0 0 0 March 0 100 0 0 0 Apr ...
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└https://www.water.gov.my/index.php/pages/view/1977

Client Charter Achievement 4 - Year 2018

Jan 17, 2018 - Supply the followings information within seven (7) working days a. Hydrological Data No. Compliance To Time Frame/Client Charter Standard Non-Compliance To Time Frame / Client Charter Standard   Total Number Of Service Given  (Monthly) Numbers Of Compliance To Standard % Percentage Of Compliance To Standard Numbers Of Non-Compliance To Standard %  Percentage On Non-Compliance To Standard Jan 36 100 0 0 36 Feb 49 100 0 0 49 March 55 100 0 0 55 Apr 44 100 0 0 44 May 29 100 0 0 ...
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└https://www.water.gov.my/index.php/pages/view/1975

Client Charter Achievement 5 - Year 2018

Jan 12, 2018 - Ensure viability of access to JPS portal at 95%.     No. Compliance To Time Frame/Client Charter Standard Non-Compliance To Time Frame / Client Charter Standard Numbers Of Compliance To Standard % Percentage Of Compliance To Standard Numbers Of Non-Compliance To Standard % Percentage On Non-Compliance To Standard Jan 96.01 100 0 0 Feb 98.78 100 0 0 March 100 100 0 0 Apr 99.98 100 0 0 May 98.89 100 0 0 June 99.79 100 0 0 July 96.8 100 0 0 Aug 98.83 100 0 0 Sept 98.85 100 0 0 ...
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└https://www.water.gov.my/index.php/pages/view/1960

Client Charter Achievement 2018

Jan 12, 2018 - Client Charter Achievement of the Department of Irrigation and Drainage (Until end of November 2018) No. Obligation JPS Compliance To Time Frame/Client Charter Standard Non-Compliance To Time Frame/Client Charter Standard Total Number Of Service Given (Monthly) Numbers Of Compliance To Standard Percentage Of Compliance To Standard Numbers Of Non-Compliance To Standard Percentage On Non-Compliance To Standard 1. Provide initial feedback on any public complaints and enquiries through Sistem ...
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└https://www.water.gov.my/index.php/pages/view/1959

Online Applications Usage Report 2017

Aug 07, 2017 -   Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Application and Delivery Status of Hydrology Data for Government Projects and Research   38 43 51 31 35 24 19 17 26 47 29 Application and Delivery Status of Hydrology Data for Private Projects   2 2 1 1 2 1 0 3 3 4 1 Payments for Hydrological Data Application for Private Project (RM)   1,250.00 200.00 200.00 1,640.00 550.00 150.00 0.00 34,727.50 2,440.00 10,162.50 50.00 Infobanjir : Flood Monitoring System Realtime ...
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└https://www.water.gov.my/index.php/pages/view/1944