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Official Portal for
Department of Irrigation and Drainage
Ministry of Natural Resources and Environment
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Client Charter Achievement 1 - Year 2018

Jan 17, 2018 - Provide initial feedback on any public complaints and enquiries through Sistem Pengurusan Aduan Awam (SISPAA) regarding water resources issues such as floods, river, coastal and drainage within two (2) working days and to provide feedback on method of solutions within fifteen (15) working days. No. Compliance To Time Frame/Client Charter Standard Non-Compliance To Time Frame / Client Charter Standard   Total Number Of Service Given  (Monthly) Numbers Of Compliance To Standard ...
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└https://www.water.gov.my/index.php/pages/view/1979

Client Charter Achievement 3 - Year 2018 > Page 2 > BPZP > BPZP > BSMA > BPSAH > BPZP > BPSAH > BSMA

Jan 17, 2018 - Provide technical review for complete application of EIA, land development and reclamation for residential, industrial, commercial and agricultural sectors within one (1) month. a. BPB No. Compliance To Time Frame/Client Charter Standard Non-Compliance To Time Frame / Client Charter Standard Total Number Of Service Given  (Monthly) Numbers Of Compliance To Standard % Percentage Of Compliance To Standard Numbers Of Non-Compliance To Standard %  Percentage On Non-Compliance To ...
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└https://www.water.gov.my/index.php/pages/view/1977

Client Charter Achievement 4 - Year 2018

Jan 17, 2018 - Supply the followings information within seven (7) working days a. Hydrological Data No. Compliance To Time Frame/Client Charter Standard Non-Compliance To Time Frame / Client Charter Standard   Total Number Of Service Given  (Monthly) Numbers Of Compliance To Standard % Percentage Of Compliance To Standard Numbers Of Non-Compliance To Standard %  Percentage On Non-Compliance To Standard Jan 36 100% 0 0% 36 Feb 49 100% 0 0% 49 March 55 100% 0 0% 55 Apr 44 100% 0 0% 44 May ...
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└https://www.water.gov.my/index.php/pages/view/1975

Client Charter Achievement 5 - Year 2018

Jan 12, 2018 - Ensure viability of access to JPS portal at 95%.     No. Compliance To Time Frame/Client Charter Standard Non-Compliance To Time Frame / Client Charter Standard Numbers Of Compliance To Standard % Percentage Of Compliance To Standard Numbers Of Non-Compliance To Standard % Percentage On Non-Compliance To Standard Jan 96.01 100 0 0 Feb 98.78 100 0 0 March 100 100 0 0 Apr 99.98 100 0 0 May         June         July       ...
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└https://www.water.gov.my/index.php/pages/view/1960

Client Charter Achievement 2018

Jan 12, 2018 - Client Charter Achievement of the Department of Irrigation and Drainage (Until end of April 2018) No. Obligation JPS Compliance To Time Frame/Client Charter Standard Non-Compliance To Time Frame/Client Charter Standard Total Number Of Service Given (Monthly) Numbers Of Compliance To Standard Percentage Of Compliance To Standard Numbers Of Non-Compliance To Standard Percentage On Non-Compliance To Standard 1. Provide initial feedback on any public complaints and enquiries through Sistem ...
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└https://www.water.gov.my/index.php/pages/view/1959

Client Charter Achievement 4 - Year 2017

Apr 05, 2017 - Supply the followings information within seven (7) working days a. Hydrological Data   No. Compliance To Time Frame/Client Charter Standard Non-Compliance To Time Frame / Client Charter Standard   Total Number Of Service Given  (Monthly) Numbers Of Compliance To Standard % Percentage Of Compliance To Standard Numbers Of Non-Compliance To Standard % Percentage On Non-Compliance To Standard Jan 40 100 0 0 40 Feb 45 100 0 0 45 March 52 100 0 0 52 Apr 32 100 0 0 32 May 37 ...
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└https://www.water.gov.my/index.php/pages/view/1718

Client Charter Achievement 4 - Year 2017 - Coastal Zone Data

Apr 05, 2017 - Page 5 of 5 e. Coastal Zone Data No. Compliance To Time Frame/Client Charter Standard Non-Compliance To Time Frame / Client Charter Standard Total Number Of Service Given  (Monthly) Numbers Of Compliance To Standard % Percentage Of Compliance To Standard Numbers Of Non-Compliance To Standard % Percentage On Non-Compliance To Standard Jan 1 100 0 0 1 Feb 3 60 2 40 5 March           Apr           May         ...
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└https://www.water.gov.my/index.php/pages/view/1714

Client Charter Achievement 4 - Year 2017 - GIS Data

Apr 05, 2017 - Page 4 of 5 d. GIS Data No. Compliance To Time Frame/Client Charter Standard Non-Compliance To Time Frame / Client Charter Standard Total Number Of Service Given  (Monthly) Numbers Of Compliance To Standard % Percentage Of Compliance To Standard Numbers Of Non-Compliance To Standard % Percentage On Non-Compliance To Standard Jan 6 100 0 0 6 Feb 5 100 0 0 5 March 18 100 0 0 18 Apr 31 100 0 0 31 May           June           Jul ...
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└https://www.water.gov.my/index.php/pages/view/1710

Client Charter Achievement 4 - Year 2017 - River Basins Data

Apr 05, 2017 - Page 3 of 5 c. River Basins Data No. Compliance To Time Frame/Client Charter Standard Non-Compliance To Time Frame / Client Charter Standard Total Number Of Service Given  (Monthly) Numbers Of Compliance To Standard % Percentage Of Compliance To Standard Numbers Of Non-Compliance To Standard % Percentage On Non-Compliance To Standard Jan 3 100 0 0 3 Feb 2 100 0 0 2 March           Apr           May         ...
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└https://www.water.gov.my/index.php/pages/view/1706

Client Charter Achievement 5 - Year 2017

Apr 05, 2017 - Ensure viability of access to JPS portal at 95%.     No. Compliance To Time Frame/Client Charter Standard Non-Compliance To Time Frame / Client Charter Standard Numbers Of Compliance To Standard % Percentage Of Compliance To Standard Numbers Of Non-Compliance To Standard % Percentage On Non-Compliance To Standard Jan 99.80 100 0 0 Feb 96.81 100 0 0 March 98.42 100 0 0 Apr 99.82 100 0 0 May 99.04 100 0 0 June 96.62 100 0 0 July 95.3 100 0 0 Aug 98.61 100 0 0 Sept 96.22 100 0 ...
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└https://www.water.gov.my/index.php/pages/view/1694