Client Charter Achievement 1 - Year 2017



Provide initial feedback on any public complaints and enquiries through Sistem Pengurusan Aduan Awam (SISPAA) regarding water resources issues such as floods, river, coastal and drainage within two (2) working days and to provide feedback on method of solutions within fifteen (15) working days.

No.

Compliance To Time Frame/Client Charter Standard

Non-Compliance To Time Frame / Client Charter Standard

 

Total Number Of Service Given 
(Monthly)

Numbers Of Compliance To Standard

% Percentage Of Compliance To Standard

Numbers Of Non-Compliance To Standard

% Percentage On Non-Compliance To Standard

Jan

27

100

0

0

27

Feb

19

100

0

0

19

March

40

100

0

0

40

Apr

37

100

0

0

37

May

40

100

0

0

40

June

16

100

0

0

16

July

 

 

 

 

 

Aug

 

 

 

 

 

Sept

 

 

 

 

 

Oct

 

 

 

 

 

Nov

 

 

 

 

 

Dec

 

 

 

 

 



Last Updated 2017-07-21 12:01:25 by Administrator

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