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Provide initial feedback on any public complaints and enquiries through Sistem Pengurusan Aduan Awam (SISPAA) regarding water resources issues such as floods, river, coastal and drainage within two (2) working days and to provide feedback on method of solutions within fifteen (15) working days.
No. |
Compliance To Time Frame/Client Charter Standard |
Non-Compliance To Time Frame / Client Charter Standard |
Total Number Of Service Given
|
||
Numbers Of Compliance To Standard |
% Percentage Of Compliance To Standard |
Numbers Of Non-Compliance To Standard |
% Percentage On Non-Compliance To Standard |
||
|
Jan |
33 | 100 | - | - | 33 |
|
Feb |
21 | 100 | - | - | 54 |
|
March |
19 | 100 | - | - | 19 |
|
Apr |
33 | 100 | - | - | 33 |
|
May |
25 | 100 | - | - | 25 |
|
June |
45 | 100 | - | - | 45 |
|
July |
47 |
100 |
- |
- |
47 |
|
Aug |
69 |
100 |
- |
- |
69 |
|
Sept |
66 |
100 |
- |
- |
66 |
|
Oct |
99 |
100 |
- |
- |
99 |
|
Nov |
60 |
100 |
- |
- |
60 |
|
Dec |
61 |
100 |
- |
- |
61 |
Last Updated 2019-01-03 09:20:00 by Mohammad Hakim Bin Dato' Hasnul, MBA
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