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Official Portal for
Department of Irrigation and Drainage
Ministry of Energy Transition and Water Transformation
Most View

Mobile Application

Client Charter Achievement 1 - Year 2023



Provide initial feedback on any public complaints and enquiries through Sistem Pengurusan Aduan Awam (SISPAA) regarding water resources issues such as floods, river, coastal and drainage within and to provide feedback on method of solutions within fifteen (15) working days.

No.

Compliance To Time Frame/Client Charter Standard

Non-Compliance To Time Frame / Client Charter Standard

 

Total Number Of Service Given 
(Monthly)

Numbers Of Compliance To Standard

% Percentage Of Compliance To Standard

Numbers Of Non-Compliance To Standard

% Percentage On Non-Compliance To Standard

No.

Compliance To Time Frame/Client Charter Standard

Non-Compliance To Time Frame / Client Charter Standard

 

Total Number Of Service Given 
(Monthly)

Numbers Of Compliance To Standard

% Percentage Of Compliance To Standard

Numbers Of Non-Compliance To Standard

% Percentage On Non-Compliance To Standard

Jan

144 100% 0 0% 144

Feb

146 100% 0 0% 146

March

152 100% 0 0% 152

Apr

58 95.08% 3 4.92% 61

May

170 100% 0 0% 170

June

131 99.24% 1 0.76% 132

July

140

99.29% 1 0.71% 141

Aug

146 100% 0 0% 146

Sept

169 100% 0 0% 169

Oct

181 98.37% 3 1.63% 184

Nov

293 100% 0 0% 293

Dec

192

97.96% 4 2.04% 196


Last Updated 2023-02-14 15:43:18 by Muhamad Bazli Bin Yahaya

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