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Official Portal for
Department of Irrigation and Drainage
Ministry of Environment and Water
Most View

Mobile Application

Client Charter Achievement 1 - Year 2022



Provide initial feedback on any public complaints and enquiries through Sistem Pengurusan Aduan Awam (SISPAA) regarding water resources issues such as floods, river, coastal and drainage within two (2) working days and to provide feedback on method of solutions within fifteen (15) working days.

No.

Compliance To Time Frame/Client Charter Standard

Non-Compliance To Time Frame / Client Charter Standard

 

Total Number Of Service Given 
(Monthly)

Numbers Of Compliance To Standard

% Percentage Of Compliance To Standard

Numbers Of Non-Compliance To Standard

% Percentage On Non-Compliance To Standard

Jan

184 100% 0 0% 184

Feb

134 99.26% 1 0.79% 135

March

249 100% 0 0% 249

Apr

145 100% 0 0% 145

May

112 100% 0 0% 112

June

201 99.50% 1 0.50% 202

July

95

100% 0 0% 95

Aug

78 98.73% 1 1.27% 79

Sept

140 99.29% 1 0.71 141

Oct

142 98.61% 2 1.39% 144

Nov

         

Dec

 

       


Last Updated 2022-11-02 11:06:20 by Muhammad Fairus Bin Hamdan

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