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Official Portal for
Department of Irrigation and Drainage
Ministry of Environment and Water
Most View

Mobile Application

Client Charter Achievement 1 - Year 2021



Provide initial feedback on any public complaints and enquiries through Sistem Pengurusan Aduan Awam (SISPAA) regarding water resources issues such as floods, river, coastal and drainage within two (2) working days and to provide feedback on method of solutions within fifteen (15) working days.

No.

Compliance To Time Frame/Client Charter Standard

Non-Compliance To Time Frame / Client Charter Standard

 

Total Number Of Service Given 
(Monthly)

Numbers Of Compliance To Standard

% Percentage Of Compliance To Standard

Numbers Of Non-Compliance To Standard

% Percentage On Non-Compliance To Standard

Jan

75 100% 0 0% 75

Feb

82 100% 0 0% 82

March

98 100% 0 0% 98

Apr

82 100% 0 0% 82

May

94 100% 0 0% 94

June

59 100% 0 0% 59

July

63

100% 0 0% 63

Aug

105 100% 0 0% 105

Sept

137 100% 0 0% 137

Oct

157 100% 0 0% 157

Nov

156 100% 0 0% 156

Dec

 

       


Last Updated 2021-12-02 09:39:40 by Muhammad Fairus Bin Hamdan

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