Client Charter Achievement 1- Year 2011



Respond to any public complaints received through JPS Careline 1-300-80-1010 pertaining to problems related to flooding, river, coastal area and urban drainage in two (2) working days.

Month

Number of Respond Received

Number of Compliance to Standard

Percentage of Compliance to Standard

Numbers of non-compliance to standard

Percentage of non-compliance to standard

Jan

56

43

76.79%

13

23.21%

Feb

44

35

79.55%

9

20.45%

March

53

43

81.13%

10

18.87%

Apr

41

36

87.80%

5

12.20%

May

58

46

79.31%

12

20.69%

June

34

28

82.36%

6

17.64%

July

38

35

92.11%

3

7.89%

Aug

29

25

86.21%

4

13.79%

Sept

30

28

93.33%

2

6.67%

Oct

61

60

98.36%

1

1.64%

Nov

85

85

100.00%

0

0.00%

Dec

76

76

100.00%

0

0.00%

 

 



Last Updated 2017-04-28 11:28:06 by Administrator

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